20 Oct Harney District Hospital earns ISO 9001 certification
We’re excited to announce that DNV awarded Harney District Hospital full certification to the International Organization for Standardization (ISO) 9001 Quality Management System.
“Harney District Hospital is dedicated to providing the safest and most effective healthcare services possible,” Harney District Hospital CEO Bob Gomes said. “ISO 9001 certification not only reflects that mission, but helps to empower it. The certificate is just a piece of paper, but the effort required to achieve it fundamentally transforms the way we do business. ISO 9001 is ideally suited to the complex, people-intensive challenges of running a hospital.”
ISO 9001 is the most widely accepted quality management system in use around the world. It is quickly gaining acceptance among U.S. healthcare providers as a foundation for their quality and patient safety programs.
“Harney District Hospital has worked hard to achieve this certification, and they have done so with unwavering commitment from their top leadership to make their hospital the best it can be,” Kelly Proctor, president of DNV Healthcare USA Inc., said. “ISO 9001 certification isn’t just an award or trophy for something you’ve done, it’s public evidence that you are at the top of your game with an obvious plan in place to make excellence an everyday objective.”
ISO 9001 brings science to the art of caregiving. It helps standardize processes around things that are proven to work, by the people who are doing the work. In addition to empowering frontline workers, ISO 9001 creates an environment of predictability for the entire organization. The ultimate impact of ISO 9001 within hospitals is the reduction or elimination of variation, so that critical work processes are done consistently and the “best ideas” aren’t held by one person or one department, but are ingrained in the organization itself.
Businesses that implement ISO 9001 do so for both the internal and external benefits. Internally, it helps staff create clear and consistent processes of patient care and ensures that progress is constantly being made toward specific quality objectives. Externally, it tells the public, as well as insurers and regulatory agencies, that the hospital is not only talking about quality, but pursuing it with discipline and transparency.
About DNV
DNV is a global independent certification, assurance, and risk-management provider that operates in more than 100 countries. Through its broad experience and deep expertise, DNV advances safety and sustainable performance, sets industry benchmarks, and drives innovative solutions.
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